This commonly happens when your measurements are a little off or you have more side breast tissue filling the cups than was adjusted for. Going up in the cup size is the solution. Even if the band feels snug, only adjust the cup, as that will allow more overall space for your breasts, therefore making the band feel more comfortable.

With a correctly fitted bra, the band should be doing the majority of the work to support the weight of your breasts. A new bra should fit snugly when you fasten it on the loosest set of hooks. If your band is tight and your cups are also too small, fixing the cup size will almost always result in a more comfortable band.

If you have to put the hooks of your bra on the middle or tightest setting for it to wrap firmly around your torso, this is not a proper fit. A new bra should fit snugly when you fasten it on the loosest set of hooks. Be sure to contact our fitting specialists before adjusting your band tighter, as you will most likely need to go up 1-2 cup sizes as well.

Your shoulder straps should feel firm and hold the tops of your cups flush against your chest, but they shouldn't cause pain. If the straps are too loose, your breasts will hang and the top of the bra will fall away from your bust. If they are too tight, the elastic will stretch quickly and could cause neck and shoulder pain.